FAQ

 

Shipping


How much does shipping cost?

$6.00 for one blazer + $2 for each additional blazer in the same order.

Where does Trace Fashion ship?

DOMESTIC
-Street addresses
-P.O. Boxes
-Military APO/FPO addresses
-All 50 states including the District of Columbia (excluding all US Territories)

INTERNATIONAL
Unfortunately, we do not have international shipping available yet.

How can I track my order?

You’ll receive an email with a tracking number when your order ships.

Can I return or exchange my order?

EXCHANGE
Exchange shipping is free. Please fill out the form here within 30 days of receiving your order and we will send you a shipping label for your exchange. The blazer must be sent back unwashed and in good condition.

Free exchanges available for Kickstarter orders as well.

Exchanges available for international Kickstarter orders but customer is responsible for all cost associated with shipping.

RETURN
Please fill out the form here within 30 days of receiving your order and we will send you a shipping label for your return. The cost of the label will vary based on your location and will be subtracted from your refund. The refund will be credited back to the card the blazer was purchased on (minus the shipping cost) once we receive the blazer. Blazer must be sent back unwashed and in good condition.

No returns accepted on Kickstarter orders.

How long will my exchange take?

Durring high volume seasons, (Christmas and sales for example) it may take up to 30 days to process your exchange.

Ordering


Can I change my order once it’s been submitted?

We apologize but we can’t make changes to the order once it’s been submitted. We may still be able to help though if you shoot us an email at kristin@tracefashion.co.